FAQs

FAQs

Shipping

Do you offer free US shipping?
Yes. TADO BABY offers free standard shipping within the United States, excluding Alaska, Hawaii, and US Territories unless otherwise stated at checkout.

How long does shipping take?
Orders are typically processed within 1-2 business days. Standard delivery usually takes 3-7 business days after shipment.

Returns

Can I return or exchange an item?
Please review our Return & Refund Policy for current return eligibility and instructions.

Sizing

How do I choose the right size?
Use our Sizing Chart to compare baby and toddler sizes by age, height, and weight. If your child is between sizes, consider the fit you prefer and your child’s growth stage.

Fabric and Care

What fabrics do you use?
TADO BABY products may use organic cotton muslin, bamboo rayon blends, cotton blends, or merino wool blends depending on the item. See our Fabric Guide for details.

How should I wash the products?
Always follow the care label on the garment. In general, wash with similar colors, use gentle detergent, and avoid high heat.

Need more help?

Contact us at support@tadobaby.com.