Política de reembolso

Returns and Refunds

We accept return requests within 7 days after the item is delivered. Returns are available for orders shipped within the United States only.

Return Eligibility

To be eligible for a return, the item must be unworn and unused, with its original tags attached and in its original packaging. Please include the order number, receipt, or other proof of purchase.

To start a return, contact support@tadobaby.com before sending anything back. Returns sent without prior approval may not be accepted.

Return Address

Approved returns should be sent to:

Changyi Hongbo Textile Co., Ltd.
807 Lawson St
City of Industry, CA 91748
United States

Return Shipping

For a change-of-mind return, the customer is responsible for return shipping costs, and original shipping costs are non-refundable. If we provide a prepaid return label for an eligible change-of-mind return, the label cost may be deducted from the refund.

If the item arrived damaged, defective, or incorrect, contact support@tadobaby.com within 7 days of delivery. We will review the issue and cover reasonable return shipping when the return is approved.

Non-Returnable Items

Sale items, gift cards, washed or used items, and items missing their original tags or packaging cannot be returned.

Exchanges

For a different size, color, or style, return the eligible item for a refund and place a new order. If an item arrived damaged, defective, or incorrect, we will offer a replacement when available or a refund if a replacement is not available.

Refunds

After we receive and inspect the returned item, we will notify you whether the return is approved. Approved refunds are issued to the original payment method within 5-10 business days. Your bank or payment provider may require additional processing time after the refund is issued.

Contact

For return or refund questions, contact support@tadobaby.com.